General Information

Wristbands

• Can I get my wristbands numbered?
• Are the wristbands removable?

Security Features

• Where is the hologram sticker placed?
• What if somebody uses Eventgroove to duplicate my tickets?

Shipping

• Is it possible to have my order shipped to an address that is outside of the United States?
• How much will it cost to ship my order and how long will it take?
• How do I track my order?

Issues and Feedback

• How do I contact the CEO of Eventgroove directly?
• Can I cancel my order?

Stocked Items

• Does Eventgroove print or sell roll tickets?

Costs and Ordering

• Create posters & flyers with QR codes
• Online order processing
• How to create a custom social media post
• What can I expect to find when I open my printed products from Eventgroove?
• How much does it cost for you to design my items?
• What is the minimum ticket order?

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Media

• What media do you use for sticker products?
• Are your stickers UV resistant?

Turnaround and Processing

• Can I place a reorder of the same ticket with some changes?

My Account

• I made a typo in my email when I created my account. How can I fix it?
• Will the images in My Files stay in my account and be available if I want to use them again in the future?
• How can I change my billing or shipping address?