How do I track my order?

To track the UPS shipping information for your order, simply log into your account on our website and go to your Order History.  There will be actions to the right of your order history items and one of those will be the option to track your item.   Your tracking number may not immediately track when we get it ready to ship.  It will scan later in the evening when it gets to the next hub for scanning and processing.

If you did not create an account and checked out as a guest, you will still receive an email letting you know your order shipped, and that email will have a link so that you can track your order via USPS or UPS.

Your account page also contains information about previous orders and the dates that orders shipped from our facility. If you have any questions about your tracking, contact customer support at 888.771.0809 or products@eventgroove.com.