Tanya

You may think that enlarging the print file size, or increasing its DPI will solve the problem.  But the root of the problem is that you’re still submitting a low quality image. Even 300 DPI doesn’...

The quality of your product depends on the print file you submit. Some things to keep in mind: Maximum size of print area depends on the product you choose.  For most products, your print file ha...

The hologram sticker always goes on the back of your badge or ticket, etc.  It is a small sticker about .75" square, and it has holographic text that says "void if removed."    If you have text or ...

Using our Design Your Own feature, you can add a QR code to your ticket, badge, flyer, or postcard.   You do this by clicking on Add QR Code on the left side tool bar.  This will place a QR code on...

Your saved items can easily be transferred from your draft folder into the cart.  When you've logged in, navigate to Drafts.  When you see your draft or drafts, click on the Edit button to the righ...

You may be able to do this as a Design Your Own order right online!  Online orders have lower pricing and ship out sooner than orders created by our designer.  Many items can be ordered via our Des...

Unfortunately, you cannot.  We have a huge set of fonts we use for custom designs, but we cannot add fonts.  We can try to find a similar font, or you can send your artwork with the text already on...

If you're seeing a higher price in the cart or on step 3 than you did previously in setting up your ticket, it could be for a few reasons.  Adding features such as stapling can add to the price, as...

Easy!  You can either log in using the email with the typo and update your account, or if you don't know the typo you entered, just give our support team a call and they can fix the email address f...

When you order online, you should get email confirmation after placing your order on the website.  If you have not received your receipt, it could be for a couple of reasons.  You may have a typo i...