Tanya
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Recent activity by Tanya-
Do I enter the number of booklets or the total number of tickets?
The quantity you enter will always be the total quantity you need, not the number of booklets. When you get to step 3, Finishing Options, you'll be able to select binding options; we can staple b...
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How can I add reserved seating to my ticket template?
To add reserved seating, you'll want to first select a ticket that supports this option. You can search for reserved tickets or look for tickets with a red sash indicating csv support. When you b...
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Do you offer event programs or brochures?
At Eventgroove, we offer everything you need for your event, including programs and brochures or pamphlets! We can take your information and images and hand them over to our amazing Design team to...
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Can I add text to the back of my predesigned template?
The back of the templates will not support typing in text, but you can upload text as an image to the back of a ticket. On the predesigned template, the image on the back of the ticket is on the b...
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What if somebody uses Eventgroove to duplicate my tickets?
If you're using one of our predesigned tickets, it's true that someone could order the same design as you have ordered, and add the same text! But we've got a solution for that! When you order ou...
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Can I order flyers and other items to match my tickets?
You bet! Most of our designs have matching items in many categories. You can order posters, flyers, wristbands, and badges along with your tickets, in the same theme!
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Custom Order Proofs and Design Fees
Once our customer support team has all of the info and images needed to design your product, we will need to validate a credit card, and then we can email over a proof. We validate the credit car...
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What can I expect to find when I open my printed products from Eventgroove?
The box that we send to you will contain your purchase along with the receipt or a bill of lading that lists all of the contents of the package. Printed tickets are shipped in stacks with a cover s...
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How much does it cost for you to design my items?
One hour of design time is included in all custom order quotes. If our designer exceeds that one hour of design time, we will charge design fees. This is $35/hour. We are likely to charge design t...
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How do I use the barcodes on the back of the templated tickets?
The barcode on the back of the predesigned ticket templates begins with your unique order number. It is then followed by random digits, which change with each ticket, while the order number at the...