My order should be here by now, but I still do not have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

• Check your shipping confirmation email for any mistakes in the delivery address.
• Ask your local post office if they have your package.
• Stop by your neighbors' in case the courier left the package with them.

Pro tip: Package theft is on the rise—​If you are expecting a home delivery and you know you will not be home to accept it, use an address where you know you'll be!

If the shipping address was correct, and the package was not left at the post office or at your neighbor’s, get in touch with us at products@eventgroove.com with your order number, and we can look into it for you.