Tanya

Update your store branding so customers have no doubt it’s you! Upload your logo, and banner graphic to give your site a custom look and feel.  1. Storefront settings Log into...

Yes!  We offer several options for adding variable data such as names, titles, reserved seating, and barcodes!  If you have your own artwork, you can use our Design Your Own feature to upload the d...

We currently do not offer exchanges. If an item you ordered was mislabeled, please let us know by emailing products@eventgroove.com within a week of receiving your order. Include your order number ...

Refunds are only offered if you receive the wrong items or damaged items. If this is the case, please contact us at products@eventgroove.com with photos of wrong or damaged items and we will invest...

Returns and exchanges are not offered, but if there is something wrong with your order, please let us know by contacting us at products@eventgroove.com!

We are so sorry if the product you ordered arrived damaged or incorrect! To help us resolve this for you quickly, please email us at products@eventgroove.com within a week's time with photos of the...

If your shipping method includes tracking, you will receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, you can reach out to us a...

Before getting in touch with us, please help us out by doing the following: Check your shipping confirmation email for any mistakes in the delivery address. Ask your local post office if they have...

Additional customs and tax fees can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so ple...

It takes 15-20 days to fulfill an order, after which it is shipped out. The shipping time depends on your location, but can be estimated as follows: USA: 5-​8 business days. International: 10-20 b...